Privacy Policy

Hamish Bhai

This Privacy Policy describes how Hamish Bhai (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website or interact with us through our official communication channels, including email.

We are committed to protecting your privacy and handling your personal data responsibly in accordance with the applicable laws of the Islamic Republic of Pakistan.

By accessing our website or providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Contact Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address

b. Order & Transaction Information

  • Products purchased
  • Order history
  • Payment and delivery details (payments are processed securely via third-party gateways)

c. Communications

  • Emails, messages, or inquiries you send to us
  • Customer support conversations

d. Technical & Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and actions taken on our website

2. How We Use Your Information

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and service-related messages
  • Improve our website, products, and services
  • Send promotional or marketing communications (where permitted)
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations and enforce our policies

3. Sharing of Your Information

a. Service Providers

We may share your personal information with trusted third-party partners such as:

  • Payment gateways
  • Courier and logistics companies
  • Website hosting and technical service providers

These parties receive only the information necessary to perform their services.

b. Legal Requirements

We may disclose your information if required by law, regulation, legal process, or to protect our legal rights.

c. Business Transfers

In the event of a merger, sale, or transfer of business assets, customer information may be transferred as part of that transaction.

4. Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  • Request access to your personal information
  • Request corrections or updates
  • Request deletion of your personal data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve performance. You can control cookie settings through your browser.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of our website constitutes acceptance of those changes.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: contact@hamishbhai.com

Business Address:
Hamish Bhai
Mehria Mall, Attock, Pakistan

Effective Date: 31 January 2026