NEED HELP?
FREQUENTLY ASKED QUESTIONS
ORDER
Do you ship overseas? +
No. Hamish Bhai currently ships only within Pakistan. International and UAE shipping are not available at this time.
How long will it take to get my order? +
Orders are delivered within 4–6 working days across Pakistan. Delivery time may vary depending on your city and courier service.
Can I cancel or change my order? +
You may request changes before your order is shipped. Once shipped, orders cannot be modified or canceled.
PAYMENTS
What payment methods do you accept? +
We accept Cash on Delivery (COD) and other payment methods shown at checkout.
Is online payment safe? +
Yes. All online payments are processed through secure and trusted payment gateways.
Will I receive order confirmation? +
Yes. Order confirmation is sent via email or SMS after purchase.
PROMOTIONS
Do you offer discounts? +
Yes. We occasionally offer discounts, bundle deals, and promotions.
Can I use multiple promo codes? +
Only one promo code can be applied per order unless stated otherwise.
OUR STORES
Do you have a physical store? +
Yes, Hamish Bhai operates a physical store also.
Where is your business located? +
Hamish Bhai , Mehria Mall, Attock, Pakistan
BUSINESS-RELATED INQUIRIES
Do you offer bulk or wholesale orders? +
Yes. For wholesale or corporate inquiries, please contact us via email.
How can I collaborate with Hamish Bhai? +
Email us at contact@hamishbhai.com with full details.
SHIPPING & RETURNS
What is your return policy? +
Returns are accepted within 7 days, provided less than 20–30% of the perfume is used and the item is not misused.
What if my perfume arrives damaged? +
Take clear photos on delivery day and email them to contact@hamishbhai.com.
Who pays return shipping? +
Customers pay return shipping unless the item is damaged or incorrect.